Agiza | Moving | Transportation | Delivery

Privacy Policy

Effective Date: October 7, 2023

At Agiza.fi (“we,” “us,” or “our”), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Who We Are

Agiza.fi is a [brief description of the company, e.g., “delivery and shopping platform”]. We are committed to ensuring that your personal data is handled securely and transparently.

2. What Data We Collect

We may collect the following types of personal data:

  1. Identity Information: Name, address, phone number, email address.
  2. Account Details: Username, password, and account preferences.
  3. Payment Data: Credit card details, bank account information, and transaction history.
  4. Communication Data: Feedback, inquiries, and correspondence.
  5. Technical Data: IP address, browser type, device identifiers, and cookies.
  6. Usage Data: How you interact with our website and services.

3. How We Use Your Data

We process personal data for the following purposes:

  • To deliver our products and services.
  • To manage your account and order history.
  • To respond to inquiries or support requests.
  • To improve our services and user experience.
  • To comply with legal obligations, such as invoicing and tax compliance.
  • To send marketing communications (only with your explicit consent).

4. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

  1. Consent: Where you have provided explicit consent (e.g., for marketing).
  2. Contractual Necessity: To fulfill orders or provide services.
  3. Legal Obligations: For compliance with laws or regulations.
  4. Legitimate Interests: To improve our services and ensure security.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When no longer required, data will be securely deleted or anonymized.

6. Data Sharing

We may share your data with:

  • Service Providers: Delivery services, payment processors, and technical support.
  • Legal Authorities: When required by law or in response to legal requests.
  • Business Partners: Only for agreed-upon services and with your consent.

We ensure that all third-party processors comply with GDPR standards.

7. Data Transfers

Personal data may be transferred to countries outside the European Economic Area (EEA) only where adequate safeguards are in place, such as standard contractual clauses or equivalent protection measures.

8. Your Rights

Under GDPR, you have the following rights:

  1. Right to Access: Obtain a copy of your personal data.
  2. Right to Rectification: Correct inaccurate or incomplete data.
  3. Right to Erasure: Request deletion of your data (“right to be forgotten”).
  4. Right to Restrict Processing: Limit how your data is processed.
  5. Right to Data Portability: Transfer your data to another provider.
  6. Right to Object: Object to processing based on legitimate interests.
  7. Right to Withdraw Consent: Withdraw consent at any time, without affecting prior processing.

To exercise these rights, contact us at info@agiza.fi.

9. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Measures include encryption, access controls, and regular security audits.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. For more information, please refer to our Cookie Policy.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated policies will be posted on this page, and significant changes will be communicated directly to you.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

You also have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.